Return Policy

TTi takes great care to ensure that all products featured on this website confirm to high quality standards. We understand that ordering online is never going to be the same as seeing or handling the product in person.

Returns procedure

» We will issue you with a Goods Returns Form, explain our simple returns procedure and discuss the easiest and most convenient way for goods to be shipped back to us.

» Should you have to return a product, we will ask you to provide the original TTi tax invoice, copy tax invoice or delivery docket and any instruction manuals, information booklets or containers that were shipped with it.

» Contact our Customer Service centre on 1800 816 277 Monday - Friday 7am - 5.00pm, or email us at for more details.